Return & Refund Policy (Women’s Jewellery)

Return Eligibility

• Returns are accepted only for unused, unworn, and undamaged jewellery.
• Items must be returned in original packaging with all tags intact.
• Return request must be raised within 7 days of delivery.
• Products damaged due to misuse, wear, or improper handling are not eligible for return.

Non-Returnable Items

• Customized or personalized jewellery pieces
• Items purchased during clearance or special discount sales
• Gift cards or promotional items (if applicable)

Refund Process

• Once the returned item is received and inspected, refund approval will be processed.
• Approved refunds will be credited to the original payment method within 5–10 business days.
• Shipping charges (if any) are non-refundable.

Exchange Policy

• Exchanges are allowed only for size or defective products, subject to stock availability.
• Exchange requests must be made within 7 days of delivery.

Return Shipping

• Customers are responsible for return shipping unless the product is defective or incorrect.

Damaged or Wrong Item

• If you receive a damaged or wrong item, contact us within 48 hours of delivery with photos/video proof for assistance.

Customer Support

For any return or refund queries, contact:

chaudharyanshu.2112@gmail.com